Frequently Asked Questions
Method of Therapy:
Most sessions are available via telehealth and accessible from the comfort of your home.
Few in-person spots are available and I am nearly full for in-person at this time.
How do I book an appointment?
If you’re just getting started, go to the contact page and fill out the inquiry form. For established clients, email info@smcgilloway-mft.com to book your next appointment(s).
How much do individual or family telehealth sessions cost?
Virtual sessions
50 min virtual session (individual or couple): $225.
75 min virtual session (family): $250.
In-person sessions
50 min in-person session, Golden Gate Park: $250.
50 min in-person session, School Based: $275.
75 min in-person session: $275 - $300.
includes travel to and from location or school site
limited slots available; subject to availability and location
What is your payment policy?
Payment is due at the time of booking or no later than 48 hours prior to your session to secure your appointment.
What if my availability changes?
Life happens! If something comes up, you're welcome to reschedule your appointment for another day and time, subject to availability. Please do your best to provide at least 48 hours advance notice for changes when possible so your time-slot can be re-booked.
What is your cancellation policy?
If you provide at least 48 hours' notice, there is no fee. To cancel, please email: info@smcgilloway-mft.com. If you cancel within 48 hours of your appointment, you are responsible for your session fee.
I recognize that unexpected things come up! If you need to reschedule last minute, please do reach out when possible, I’m happy to reschedule your session within 7 days of the change without an additional fee. For repeated last-minute changes (2 or more), the cancellation fee applies.